Our Services
Three Service Levels, Each Matched to Where Your Matter Stands
Whether you need a clearer picture of your pension position, representation in an active dispute, or sustained support through a complex matter — there is a Sauh Law service designed for that.
Back to HomeOur Methodology
How We Approach a Pension Matter
Every engagement begins the same way: we listen carefully to what you know and what you do not know about your pension position. That initial conversation shapes everything that follows.
We work through the documentation methodically, corresponding with the relevant authority in measured, factual terms. We do not take shortcuts that might undermine a matter later, and we keep you informed at each meaningful step without unnecessary noise.
Our three service levels are not arbitrary tiers — they reflect the genuine stages and complexity levels of pension matters we handle in practice. Choosing the right level depends on your situation, and we are happy to help you work that out before you commit.
Listen First
We understand your situation before we advise on anything.
Examine Carefully
Records reviewed methodically, nothing assumed.
Document Clearly
Findings and correspondence in writing throughout.
Stay Available
Ongoing contact as circumstances develop over time.
Service 01
Pension Entitlement Review
RM 300
A confidential, unhurried review of your pension records and retirement-fund statements to clarify your entitlements and options. We explain in plain terms where your matter stands, what paperwork may be missing, and which steps are worth considering. Suitable for retirees and pre-retirees who want clarity before deciding anything. Includes a written summary of findings.
- Review of available pension records and fund statements
- Identification of any missing documentation or gaps
- Plain-language explanation of current entitlement position
- Written summary of findings provided
- Recommendations on steps worth considering
Typical Process
Initial discussion — you share what you know about your pension situation
Document review — we examine the records and identify any issues
Findings discussion — we explain what we found in plain terms
Written summary delivered — your reference document for decisions ahead
Service 02
Pension Dispute Representation
RM 660
Considered representation where a pension has been withheld, reduced, or miscalculated, including appeals and retirement-fund disagreements. We correspond with the relevant authorities on your behalf, prepare the supporting documentation, and keep you informed at each stage. Designed for clients facing an active dispute who would prefer experienced hands.
- Assessment of grounds for challenge or appeal
- Preparation and submission of supporting documentation
- Direct correspondence with EPF, KWAP, or relevant ministry
- Regular progress updates in plain language
- Covers active disputes and fund appeal processes
Typical Process
Case review — we assess the dispute and confirm grounds for action
Documentation preparation — supporting materials compiled and verified
Formal correspondence — submission or appeal filed with the authority
Follow-up and updates — we manage the process and keep you informed
Service 03
Comprehensive Pension Support Package
RM 1,080
End-to-end handling of a complex pension matter, from the initial review through correspondence, appeals, and ongoing advisory support. We manage documentation, liaise with authorities, and remain available as circumstances change over the months ahead. Intended for clients who want a single, steady point of contact throughout.
- Full review, representation, and ongoing advisory support
- Single dedicated contact managing all aspects
- Documentation managed and maintained throughout
- Available as circumstances evolve over months
- Suitable for complex, multi-stage pension matters
Typical Process
Initial review — full assessment of the pension matter and all documentation
Strategy — we outline the approach and confirm the scope in writing
Active management — correspondence, appeals, and updates handled throughout
Ongoing support — available as the matter develops over time
Decision Guide
Which Service Is Right for You?
Use this comparison to identify the most suitable starting point for your situation.
| Entitlement Review RM 300 |
Dispute Representation RM 660 |
Comprehensive Package RM 1,080 |
|
|---|---|---|---|
| Initial document review | |||
| Written findings summary | |||
| Authority correspondence | |||
| Formal appeal filing | |||
| Ongoing advisory support | |||
| Multi-stage matter handling |
Best for: Entitlement Review
You are uncertain about your pension position and want a clear, independent account of where things stand before deciding what to do.
Best for: Dispute Representation
Your pension has been withheld, reduced, or miscalculated and you need representation to challenge that with the relevant authority.
Best for: Comprehensive Package
Your matter is complex, ongoing, or likely to develop over several months, and you want a single point of contact managing it throughout.
Standards
What Applies Across Every Service
Written Scope First
Scope and fees confirmed in writing before any chargeable work begins.
Solicitor-Client Privilege
All communications are protected by professional confidentiality obligations.
Realistic Timelines
Honest guidance on how long each stage is likely to take, without overpromising.
Bar Council Standards
All work governed by Malaysian Bar professional conduct rules.
Pricing
Service Fees at a Glance
All prices in Malaysian Ringgit (RM). Each fee covers the scope described — no undisclosed additions within the agreed engagement.
Service 01
Pension Entitlement Review
RM 300
Per engagement
- Document and records review
- Plain-language findings
- Written summary included
Service 02
Dispute Representation
RM 660
Per engagement
- Includes full review
- Authority correspondence
- Appeal preparation
- Progress updates
Service 03
Comprehensive Package
RM 1,080
Per engagement
- Full end-to-end handling
- Ongoing advisory support
- Single dedicated contact
Next Step
Not sure which service fits your situation?
Reach out and we will have a brief conversation to help you identify the right starting point. No commitment is required at that stage.
Request Information